Disruptions in audio conferencing: Why it is a big deal

Everyone wants a clear, seamless, uninterrupted experience during an audio conference. Whether it is an informal call or a formal office conference call, poor audio quality can be a big nuisance. Audio disruptions can interfere with the smooth functioning of an office and its ability to complete important tasks. It can also reflect poorly on the professional competence of the company. Why tolerate these technical failures when you can easily rectify and banish them for good?

Common disruptions and solutions to identify and prevent them

Fluctuating audio quality 

Most of us have experienced audio that cuts in and out. It is one of the most annoying malfunctions that can stress out all the participants in a conference call. These fluctuating sounds can obstruct the exchange of vital information and sabotage the very objective of the conference call. 

Solution:

• Choose the best audio conference service that is reputed for its technical reliability. The service should be user-friendly and provide you with solutions that are on par with international standards of quality. 
• Invest in a good microphone and headset. Low-quality devices will give up on you even before you’ve made your third conference call. Collect details about the microphone hardware before you zero in on your choice.

Unreliable speaker volume

It can be an awkward situation if the other participants are struggling to decipher what you are saying, instead of processing your ideas and suggestions. Low volume is not only a frustrating glitch but also a catalyst that affects businesses in many ways. It leaves a bad impression with the clients and investors. Vital data can be lost or misinterpreted. 

Solution:

• Run a soundcheck to ensure volume levels before you commence an audio conference. 
• Choose audio conferencing solutions which give you the option to calibrate volume.

Background noise issues 

Background noise is not only a disaster but also an embarrassment. Family and friends who connect on a conference call will probably put up with it. But you cannot expect the same during a formal group meeting. Background noise can become a problem for all participants. It can derail the speaker, distract the listeners and impede their ability to concentrate on the topic of discussion. 

Solution:

• Arrange to have the meeting in a quiet space or in a room that is specifically allotted for con calls. 
• Practice muting etiquette and mute participants when an important message or instruction is being shared.

Irritating audio echoes 

Hearing one’s own voice echoing back in an audio conference can be a dreadful experience for the speaker and the listener. Most often, speakers are stalled when they hear their own voice in a telephone conversation. 

Solution:

• Always call from a single line. It is not advisable to use multiple devices in a single room for the same call.
• Ensure that you choose audio conferencing call services that are powerful enough to handle calls with multiple participants.

Using audio conferencing technology the right way

Technical glitches are not uncommon in conference calls. But every problem comes with a solution. By understanding and eliminating the underlying causes, you can have a great audio conferencing experience. 

Read More : What is VoIP? How Does It Work?